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If you receive a damaged, expired, or incorrect Swadikaah product, you can request a refund or replacement by contacting our support team. Simply share your order ID, product photos, and issue details. Our Noida-based team reviews the request quickly and ensures the process is smooth, simple, and customer-friendly.
Returns are accepted only for products that are damaged, defective, or wrong items received. Since snacks are food items, opened or used packets cannot be returned. Customers must inform us within the return window to be eligible. Swadikaah works to ensure every issue is resolved promptly and fairly to maintain customer satisfaction.
In case of significant delivery delays or damaged parcels, customers can raise a complaint with our team. We coordinate with the courier partner to investigate the issue and offer compensation or a replacement if necessary. Swadikaah ensures that customers receive snacks in perfect condition without unnecessary inconvenience.
Before initiating a return, customers should verify their order ID, delivery date, and product condition. Providing clear photos and details helps us process your case faster. Our team guides you through each step, ensuring a transparent and accurate resolution for every return or refund request.
If you still have questions or cannot find the information you need, feel free to reach out to our support team anytime. We are here to help you with refund concerns, replacement requests, or policy clarifications. Swadikaah aims to provide a trustworthy and comfortable shopping experience for every customer.